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Confirmation in Ohio of Aftermath, Inc Overbilling

September 15, 2011

Consumer Protection Annual Report 2010

This was found in an online PDF (page 26) written by Ohio Attorney General Richard Cordray

Find it here..

Aftermath Inc.
Aftermath provided crime scene and tragedy clean-up services. The Attorney General received several consumer complaints alleging overbilling in excess of initial estimates. An investigation revealed that Aftermath was not in compliance with the Consumer Sales Practices Act and Home Sale Solicitations Act, particularly the sections relating to the three-day right to cancel and estimates for services. The matter was resolved through an Assurance of Voluntary Compliance entered on Sept. 30, 2010. The Assurance requires
Aftermath to comply with the relevant provisions of Ohio consumer laws in any future consumer transaction in this state. It also includes a $15,000 payment to the Attorney General as reimbursement for costs, with $5,000 suspended on the condition of full compliance with the terms of the Assurance. Consumer complaints were resolved prior to the Assurance.


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